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Patient Rights and Responsibilities at Student Health Service


At Student Health we believe that the highest quality health care results from a partnership between Student Health Service, YOUR healthcare provider, and YOU the patient. It is important that YOU, as a patient, understand and exercise both YOUR rights and responsibilities in order to facilitate an effective partnership in YOUR health care process.

 

As a Patient YOU Have the Right to:


  • be treated with respect, consideration, and dignity regardless of race, age, beliefs, gender, or lifestyle 
  • be provided with privacy and confidentiality in all communications and records pertaining to your care
  • participate in decisions involving your health care; give informed consent prior to the start of any procedure, test, or treatment 
  • know the names and credentials of your healthcare providers 
  • request to change health care providers at anytime
  • accept or decline care and treatment
  • request a chaperone during office visits
  • refuse to participate in experimental research
  • know the fees for services and payment policies
  • access and obtain a copy of your medical records 
  • designate a decision maker and formulate an Advance Directive
  • receive complete and clear information about your diagnosis, evaluation, treatment, and prognosis 

AS A PATIENT IT IS YOUR RESPONSIBILITY TO:


  • provide complete and accurate information to the best of your ability about your health, including medications, supplements, allergies, or sensitivities
  • report any changes in your health
  • ask questions about your care and understand the prescribed treatment 
  • follow agreed upon health care and treatment plan 
  • behave respectfully towards staff, other patients, and visitors 
  • make/keep/cancel your appointment 
  • accept financial responsibility for any charges not covered by insurance or GAP 
  • provide us with feedback for improving our services