Your Experience at Student Health Is Important to Us
UCSB Student Health Service wants to make sure you have a positive experience while striving to meet all your healthcare needs. Sharing your experience helps us to improve our quality of the services by identifying areas needing further improvement. When comments or concerns arise, we endeavor to address them in a timely and efficient manner.
If you would like to provide feedback in the form of a complaint, concern, compliment, or question, you may do so in the following ways:
If you would like to discuss your feedback further, the recommended method is to send an email. (see below)
Send an email to Student Health
Please specify If you would like a response back and include your name and student ID #. We will contact you within 5 business days.
All comments are confidentially reviewed by our Medical/Quality Improvement Committee, during which a select group of clinicians will analyze the outcome and determine if any future changes are needed.
If you would prefer to file a complaint with an outside agency instead of, or in addition to, a complaint with the University, you can file a civil rights complaint with any of the following:
-
Medical Board of California: https://www.breeze.ca.gov/
datamart/complaint.do? applicationId=1 (this site will allow you to file a complaint about any California-licensed physician or midwife) -
California Department of Consumer Affairs: https://www.dca.ca.gov/
consumers/complaints/consumer. shtml (this site will allow you to access the websites to file complaints about any health professional licensed in the State of California)
University of California Notice of Nondiscrimination
Across all of its locations, including clinical settings, the University prohibits discrimination and harassment (including sexual assault and other forms of sexual harassment). UCSB Student Health Service provides equal opportunities for all patients, applicants, employees, faculty, and students regardless of sex, gender identity or expression, sexual orientation, or other legally protected characteristics.