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Got Questions? We've got answers.
Send Email Directly to:
- Billing: sa-shsbilling@ucsb.edu
- Immunizations: SHSEntranceImmunizations@sa.ucsb.edu
- Physical Therapy: sa-physicaltherapy@ucsb.edu
- Insurance/UC SHIP/Waiving insurance: SHSinsurance@sa.ucsb.edu
- Medical Records: SHSRecordsRequest@sa.ucsb.edu
- Feedback/suggestions/complaints/compliments: sa-shspatientrelations@ucsb.edu
- General Inquiries: studenthealth@sa.ucsb.edu
Students/Employees: To better assist you please provide identifying information (Name, Perm#, or Employee#)
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Please allow up to 3 business days for a response.
Contacting a Provider
You can reach a medical provider by sending a secure message through the Patient Portal Gateway.
Canceling an Appointment
To cancel your appointment log into the Patient Portal Gateway
Cancellation Policy
- All Appointments Are Subject to a Cancellation Fee if Not Cancelled at Least 24 Hours in Advance.
- Any Appointments Cancelled Within the 24-hour Window Are Subject to the $25.00 Late Cancellation Fee.
- Missed Appointment Fee: $55.00.