At Student Health we believe that the highest quality health care results from a partnership between Student Health Service, YOUR healthcare provider, and YOU the patient. It is important that YOU, as a patient, understand and exercise both YOUR rights and responsibilities in order to facilitate an effective partnership in YOUR health care process.
As a Patient You Have the Right to:
- be treated with respect, consideration, and dignity regardless of race, age, beliefs, gender identity, gender expression, or sexual orientation
- be provided with privacy and confidentiality in all communications and records pertaining to your care
- participate in decisions involving your health care; give informed consent prior to the start of any procedure, test, or treatment
- know the names and credentials of your healthcare providers
- request to change health care providers at anytime
- accept or decline care and treatment
- request a chaperone during office visits
- refuse to participate in experimental research
- know the fees for services and payment policies
- access and obtain a copy of your medical records
- designate a decision maker and formulate an Advance Directive
- receive complete and clear information about your diagnosis, evaluation, treatment, and prognosis
As a Patient It Is Your Responsibility to:
- provide complete and accurate information to the best of your ability about your health, including medications, supplements, allergies, or sensitivities
- report any changes in your health
- ask questions about your care and understand the prescribed treatment
- follow agreed upon health care and treatment plan
- behave respectfully towards staff, other patients, and visitors
- make/keep/cancel your appointment
- accept financial responsibility for any charges not covered by insurance or GAP
- provide us with feedback for improving our services