Student Health (STHL) & UCSB BARC Billing Process - How it works

For all registered students, charges incurred from visits and services received at Student Health will automatically transfer to your UCSB BARC account.

As a general rule, Student Health charges are posted to BARC using the following schedule:

  • Pharmacy charges = posted to BARC every Monday (or the next business day if Monday is a holiday) for the previous week.
  • All other Student Health charges = posted to BARC on the 12th of every month (or the next business day if the 12th falls on a weekend or holiday) for the previous month.

Your Student Health (STHL) Portal account is different from your UCSB BARC account and once charges are posted to your BARC account, the balance on your STHL Portal account will show as $0.00.

A Few Exceptions To The Policy 

Charges that are first billed to UC SHIP and have a patient co-insurance can be delayed for around 8 weeks when posting to BARC. Co-insurance amounts that patients are responsible for paying are applied to the bill and posted to the BARC account after the claim is submitted to UC SHIP, processed, approved and reimbursement issued to Student Health. 

Examples of co-insurance:

  • All Physical Therapy visits have a copay of $15.00
  • 20% co-insurance is charged for all ortho supplies, some misc. supplies and some minor surgical procedures.

PHYSICIAN PAYMENTS SUNSHINE ACT

For informational purposes only, a link to the federal Centers for Medicare and Medicaid Services (CMS) Open Payments web page is provided here. The federal Physician Payments Sunshine Act requires that detailed information about payment and other payments of value worth over ten dollars ($10) from manufacturers of drugs, medical devices, and biologics to physicians and teaching hospitals be made available to the public.

 

If you have waived the UC Student Health Insurance Plan (UC SHIP)

UCSB Student Health is not a contracted or network provider for any insurance carrier other than UC SHIP.  Keep in mind that when you waive out of UC SHIP, one of the conditions is that you will be responsible for all charges you incur at Student Health.

It is your responsibility to submit a claim and the itemized billing statement to your private insurance company to seek reimbursement for charges.

 

To print an Itemized Billing Statement: 

1. Log on to our MyHealth Portal

2. On the left hand side, select "Online Statements" 

3. Be sure to select the view/print function for details of the charges.  

Statements with prescription details for Pharmacy charges are provided at the time of pickup.

For other questions, please email sa-shsbilling@ucsb.edu and include your seven-digit perm number.

Canceling an Appointment

To cancel your appointment log into the MyHealth Portal

Cancellation Policy

  • All appointments are subject to a Late Cancellation Fee if canceled less than 24 Hours in advance or a Missed Appointment Fee if the patient fails to show up.
    • Late Cancellation Fee = $25.00
    • Missed Appointment Fee = $55.00  
  • For questions or to request a Fee Waiver Request Form, please contact sa-shsbilling@ucsb.edu and include your seven-digit perm number.