Skip to content

24/7 Telemedicine Care via LiveHealth Online

Can't fit a doctor visit into your busy Schedule? 

UC SHIP
 enrolled students can connect with a licensed medical doctor or certified medical professional 24 hours a day / 7 days a week via smartphone, tablet, or computer using the LiveHealth Online service. No referral is needed, no co-pays, and LiveHealth direct bills SHIP Anthem Blue Cross for the telemedicine appointment. For easy step-by-step instructions view the LiveHealth flyer.

What LiveHealth Online can treat:
•Abrasions, minor wounds •Acne •Anxiety •Allergies/allergic rhinitis •Back pain •Cold
•Depression •Diarrhea •Ear pain •Fever •Headache/migraine •Hypertension
•Incontinence •Insomnia •Nausea/vomiting •Obesity •Pinkeye and other eye infections
•Rashes/skin disturbances •Smoking cessation •Sore throat/pharyngitis •Sprains and strains •Urinary tract infection

UC SHIP enrolled students can connect with a licensed Psychology and Psychiatry via smartphone, tablet, or computer using the LiveHealth Online service. No referral is needed, no co-pays, and LiveHealth direct bills SHIP Anthem Blue Cross for the telemedicine appointment. Therapist video appointments are available from 7am to 9pm, seven days a week, and can be scheduled with the same clinician for recurring appointments. 


- LiveHealth Online clinicians cannot prescribe controlled substances
- LiveHealth Online cannot utilize the Student Health pharmacy, but will send prescriptions to a local  pharmacy (CVS, Walgreens, Rite Aid, etc.)

 

Within the app/website be sure to select "Anthem Blue Cross (CA)" as your health plan. You will need your Anthem Blue Cross (BC) medical identification in order for LiveHealth to bill your insurance. If you have not already done so, download your Anthem BC SHIP health insurance card to your phone or computer via these instructions. Your Anthem ID begins with XDP. See highlighted example on the right.
SHIP Card 2019-20