| Quarter | Coverage Period | Undergraduate Premium | EAP (Medical Only) Premium | Graduate Premium |
|---|---|---|---|---|
| Fall 2024 | Sep 22, 2024 - Jan 5, 2025 | $1,254.00 | $447.67 | $2,891.00 |
| Winter 2025 | Jan 6, 2025 - Mar 30, 2025 | $1,254.00 | $447.67 | $2,891.00 |
| Spring 2025 | Mar 31, 2025 - Sep 20, 2025 | $1,254.00 | $447.67 | $2,891.00 |
UC SHIP Referral Requirement
WHAT YOU NEED TO KNOW
To be covered by UC SHIP, you need a referral from the Student Health Service (SHS) to get medical care anywhere else if you are within a 50 mile radius of campus - except for emergency room care, urgent care clinics, pediatric care, obstetrics services, gynecological care, and LiveHealth Online virtual visits. Non-emergency or non-urgent medical care within 50 miles of UCSB, you must seek treatment with a Student Health provider (during regular hours of operation).
Student Health providers will issue you a referral when additional care or a specialist is needed.
KNOW BEFORE YOU GO: Without a referral from Student Health, some care will not be covered by UC SHIP. When necessary, be sure to get a referral so you are not stuck with an unexpected bill to pay.
How do I get a Referral
For Students seeking care inside of the 50-mile radius from UCSB:
If we have not seen you yet at Student Health for which you need a referral you can request a referral through the MyHealth Portal. Go to "Message" then to "New Message" scroll down until you see the option to "Request a Referral" Complete the form and someone will reach out to you.
If you are currently receiving care from a SH provider for the existing condition, needing a referral, you can request a referral via secure message through the MyHealth Portal
Dependents under a Student’s Plan: must seek care from off-campus providers – no referral required.
Dual Insurance Coverage: If you have another private Insurance plan, your private insurance will become your Primary Insurance plan when off campus. A referral will be necessary to submit any claims your private insurance may not cover.
24 Hour Telemedicine Care
Students enrolled in UC SHIP can connect with a board-certified medical provider or other certified medical professionals by web, mobile app, or phone 24 hours a day / 7 days a week using the LiveHealth Online service.
Therapist zoom appointments are available 7 days a week from 7:00 a.m. to 9:00 p.m. Recurring appointments can be scheduled with the same provider. (No copays / no referral needed)
LiveHealth bills UC SHIP insurance directly. LiveHealth Benefits Coverage details here | Easy step-by-step instructions (LiveHealth Flyer)
Emergency Care
Hospital Emergency Room services - No referral needed. All Hospital ER Claims are subject to review by Anthem Blue Cross and must qualify under the definition "emergency" in the UC SHIP Medical Benefits Booklet.
Note - Cottage Hospital Emergency Room Providers are considered "in-network" when claims are billed to Anthem Blue Cross.
Where Do I Go to Find an Anthem Provider (Outside) of Santa Barbara County
UC SHIP/Anthem
Customer Service Care Line
866-940-8306
Graduate Student Late Registration and UC SHIP Enrollment
If you are a graduate student, we encourage you to register at least two weeks before the start of the quarter to avoid delays in accessing UC SHIP benefits. Generally, UC SHIP enrollment files will take approximately two weeks from the date of registration to fully process. For example, if you register on the first day of the quarter, your insurance coverage will not appear active with community providers or pharmacies for approximately two weeks, therefore you will be unable to access your insurance benefits during that time.
Once UC SHIP becomes active, it will backdate to the beginning of the insurance term for that quarter. For services needed during those first two weeks, you may be able to be seen at UCSB Student Health Service. If you need care outside of Student Health Service while waiting for your UC SHIP account to activate, you have the option to pay for services out of pocket and complete a claim form for the appropriate reimbursement of covered services. Claim forms can be found on the UC SHIP Benefit and Plan Coverage page.
For Additional Plan Information:
Our Insurance Advisors can be reached via email at SHSinsurance@sa.ucsb.edu. Your email will be responded to within one (1) business day.