Patient Rights and Responsibilities at SHS

At Student Health we believe that the highest quality health care results from a partnership between the Student Health Service, the practitioner, and the patient. It is important that as patients you understand and exercise both your rights and your responsibilities in order to facilitate an effective partnership in the health care process.

It is your right to...

Be treated with respect, consideration, and dignity

Have appropriate privacy at check-in and in evaluation and treatment areas

Be provided with the opportunity to:

  • Participate in decisions involving your health care
  • Change providers, if desired
  • Provide feedback, including complaints
  • Voice grievances regarding treatment or care

Receive information on:

  • Diagnosis, evaluation, treatment and prognosis
  • Services available at our facility
  • After-hours and emergency care
  • Fees for services and payment policies
  • Credentials of health care professionals
  • Malpractice coverage

Request interpretation services if you need them

It is your responsibility to:

Provide complete and accurate information about your health and medical history

Behave respectfully toward all health care professionals, staff, visitors, and other patients

Follow the treatment plan prescribed by doctor and participate in your care

Provide a responsible adult to provide safe transportation for you if needed

Accept personal financial responsibility for any charges not covered by insurance