Patient Rights and Responsibilities at SHS

At Student Health we believe that the highest quality health care results from a partnership between the Student Health Service, the practitioner, and the patient. It is important that patients understand and exercise both their rights and responsibilities in order to facilitate an effective partnership in the health care process.

It is the patient's right to...


• be respected
• be treated with consideration and dignity
• be provided with privacy and confidentiality in all communications and records pertaining to your care
• know the names and credentials of people serving you
• participate in decisions involving your health care
• accept or decline care and treatment
• request a chaperone during office visits
• refuse to participate in experimental research
• know the fees for services
• review your medical records
• designate a decision maker and formulate an Advance Directive
• request to change health care providers
• receive an explanation of your care

It is the patient's responsibility to:

• provide complete and accurate information about your medical history
• report any changes in your health
• follow agreed upon health care and medical instructions
• respect other students and Student Health personnel
• make/keep/cancel your appointment
• accept financial responsibility for any charges not covered by insurance or GAP
• provide us with feedback for improving our services